IMPACT

The IMPACT program is a combination of online, group, and individual meetings assigned for alcohol and drug violations. IMPACT is facilitated through Cougar Health Services. This sanction is only for Pullman-based students.

While referring to your letter from the Center for Community Standards, review the appropriate section below for steps needed to fulfill the sanction assigned to you.

Exceptions/substitutions cannot be made. To successfully fulfill a sanction, complete the steps below as it pertains to the type of violation. To help you fulfill your sanction, we will report your attendance and completion of the below requirements to the Center for Community Standards.

There will be a standard $100 fee billed to your student account titled “Cougar Accountability.”

Fulfilling Your Sanction

Individual Educational Meeting

If you have been notified that you need to schedule and attend an individual educational meeting with one of our counselors, please read and do the following:

1. Call Counseling and Psychological Services at 509-335-4511 during business hours, Monday-Friday.
2. Inform staff that you need an appointment for an individual (1:1) educational meeting. You will be scheduled for a telehealth appointment.

Late or Cancellation Policy

Cancellation: If you need to cancel a scheduled appointment, please let us know in advance so that we can make the time available to someone else. If you don’t call to cancel by 4 p.m. the day prior to your scheduled appointment, this will be considered a late cancellation and your student account will be charged a $25.00 late cancellation fee. This late fee is in addition to the IMPACT course fee.
Late & No‐Shows: Demand for services is high, and our counselors’ time is valuable. If you show up for your appointment more than 25 minutes late, or do not cancel your appointment in advance, your student account will be charged a $25.00 no-show fee. This fee is in addition to the IMPACT course fee. If you arrive for your appointment later than 25 minutes after your scheduled appointment, you will need to reschedule an appointment to meet with a counselor.

Frequently Asked Questions

• What is the Cougar Accountability fee?

  Students found in violation of University Alcohol and Drug policies outlined by the Center for Community Standards are subject to disciplinary action through the Student Conduct process. A $100 fee will be applied to your student account after you first access IMPACT services for your sanction. This fee will only be applied once for your sanction. The fee must be paid through your student account; this cannot be paid in person at Counseling and Psychological Services or the Center for Community Standards.
• I completed everything, why do I still have a conduct hold?

  The Center for Community Standards manages conduct holds. If you have completed your sanction, please contact their office to inquire about removing your hold. If you have not completed your sanction you will first need to do so in order to have your hold removed.
• What if I am late or need to cancel my individual educational meeting?

  Cancellation: If you need to cancel a scheduled appointment, please let us know in advance so that we can make the time available to someone else. If you don’t call to cancel by 4 p.m. the day prior to your scheduled appointment, this will be considered a late cancellation and your student account will be charged a $25.00 late cancellation fee. This late fee is in addition to the IMPACT course fee.

  Late & No‐Shows: Demand for services is high, and our counselors’ time is valuable. If you show up for your appointment more than 25 minutes late, or do not cancel your appointment in advance, your student account will be charged a $25.00 no-show fee. This fee is in addition to the IMPACT course fee. If you arrive for your appointment later than 25 minutes after your scheduled appointment, you will need to reschedule an appointment to meet with a counselor.
• I cannot attend Workshop 2. Can I go straight to a 1:1 meeting instead?

  No, students need to attend the next step identified after completing eCHECKUP TO GO. If you attend what you were not directed to you will need to complete the correct step for your sanction to be considered complete.
• IMPACT dates/times conflict with my obligations. What can I do?

  Workshop classes are only offered at the dates & times listed, if other obligations arise you need to change your schedule accordingly.
• What if I cannot meet the deadline (14 or 30 days) stated in my sanction letter?

  The Center for Community Standards assigns and monitors deadlines. They can be reached at community.standards@wsu.edu, 509-335-4532, or in-person at French Admin 130.
• How can I get past the consent form for the IMPACT eCHECKUP TO GO assessment?

  Read the consent form and select “Yes” to item 1 and item 2 in order to proceed to the assessment.
• When attempting to make a new account for eCHECKUP TO GO, I am told I have not yet been referred to the website. What do I do?

  Make sure you are using your WSU email address in the format of _____@email.wsu.edu. Example: johnsmith@email.wsu.edu. If you have not yet attended Workshop 1, you will not be able to create your account. If you have attended Workshop 1 and are entering in your WSU email address in the correct format and still having trouble please email health.promotion@wsu.edu.
• Do I complete e-CHUG/e-TOKE?

  No, e-CHUG and e-TOKE are for non-sanction students. If you are a sanction student, you need to complete the assessment on eCHECKUP TO GO. If you complete e-CHUG or e-TOKE, you also need to take the appropriate assessment through the link above in order to successfully fulfill your sanction.
• On the website, it states I need to bring my sanction letter with me to schedule a 1:1 meeting. What if I no longer have a copy of my letter?

  You will receive your sanction letter via email. You must print this email and bring a hard copy to schedule your individual educational meeting with Counseling and Psychological Services. If you no longer have the email, please contact the Center for Community Standards to request they re-send it to your email address.
• How do I get a ‘proof of completion’ certificate for court, my lawyer, etc.?

  Visit  Counseling and Psychological Services in the Washington Building to complete a Release of Information form, or send an email to health.promotion@wsu.edu and we can e-mail you the form. Once you submit the form via fax or in person, allow 7 business days for processing. We will provide documentation of how far along you are in the IMPACT program, and/or the date you completed. Visit Counseling and Psychological Services to pick up this info.

  Please note: IMPACT information is strictly confidential; we cannot provide any information unless a Release of Information has been submitted.
• Who can I contact for help?

  If the steps outlined at the top of the page for your violation don't make sense or you have further questions, email health.promotion@wsu.edu.

  IMPACT information is strictly confidential. We can only discuss a student’s sanction with the student.