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Office of the Dean of Students

COVID-19 Local and National Resources

General Resources

WA211

2-1-1 is a free confidential community service that connects people to the local services they need, including utility assistance, food, housing, health, child care, after-school programs, elder care, crisis intervention and much more. Dial the three digit number 2-1-1 on your phone or find help here.
Website: wa211.org

Washington State Department of Financial Institutions

List of financial resources for Washington consumers impacted by the Coronavirus.
Website: dfi.wa.gov

Employment Security Department, COVID-19 (coronavirus) update 

Emergency rules have been adopted for workers and employers affected by COVID-19. If you are temporarily laid off due to COVID-19, please take a look at this page for the most recent information.
Website: esd.wa.gov

Mental Health Crisis Resources

National Alliance on Mental Illness

Call 1-800-950-NAMI (6264) or Text "NAMI" to 741-741 to connect with a trained crisis counselor to receive free, 24/7 crisis support via text message.

National Suicide Prevention Hotline

Call 1-800-273-8255. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones.

  • Transportation

    Transportation

    Hertz

    Hertz' minimum rental age has been lowered to 18 years old and the young renters fee has been eliminated. Additionally, one-way rental rates have been lowered so students can pick up near school and drop-off near their homes or desired destinations.
    Website: hertz.com
    Phone: (800) 654-4173

    U-Haul

    U-Haul is offering 30 days of free self-storage to college students who need to move due to COVID-19. Availability is limited.
    Website: UHaul.com
    Phone: (800) 468-4285

  • Utilities

    Utilities

    Avista Utilities

    All utility disconnects in Washington, Idaho, and Oregon have been stopped. Customers facing financial difficulties are encouraged to contact Avista at (800) 227-9187.
    Website: investor.avistacorp.com

    myavista.com/safety/covid-19-response

    Phone: (800) 227-9187

    Spectrum

    Beginning Monday, March 16, Charter commits to the following for 60 days:

    • Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. 
    • Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely. Charter will continue to offer Spectrum Internet Assist, high speed broadband program to eligible low-income households delivering speeds of 30 Mbps.
    • Charter will open its Wi-Fi hotspots across our footprint for public use.
    • Spectrum does not have data caps or hidden fees.

    Website: spectrum.com
    corporate.charter.com/newsroom
    Phone: (855) 707-7328

    Verizon

    On March 16, Verizon announced that for the next 60 days, it will waive late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus. In addition, they will not terminate service to any residential or small business customers because of their inability to pay their bills due to disruptions caused by the coronavirus.
    Website: 
    verizon.com
    verizon.com/about/news/our-response-coronavirus 
    Customer inquiries can be answered by using the following links:

     

    AT&T

    For the next 60 days, AT&T will:

    • Not terminate the service of any wireless, home phone or broadband residential or small business customer because of their inability to pay their bill due to disruptions caused by the coronavirus pandemic.
    • Waive any late payment fees that any wireless, home phone or broadband residential or small business customer may incur because of economic hardship related to the coronavirus pandemic.
    • Keep our public Wi-Fi hotspots open for any American who needs them. 

    Website: att.com
    about.att.com/pages/COVID-19.html
    Phone: (800) 288-2020

    Sprint

    Sprint customers will receive expanded roaming access to the T-Mobile networks for next 60 days.
    Website: sprint.com
    t-mobile.com/news
    Phone: (888) 211-4727

    Comcast

    WiFi hotspots are free, no data caps, no disconnects or late fees.
    Website: corporate.comcast.com/covid-19

  • Food Delivery

    Food Delivery

  • WSU Pullman Resources

    General Community Resources

    Local Restaurant Delivery/Take-Out List

    The Pullman Chamber of Commerce has created a Google Doc that provides updates on local food businesses, including which are providing delivery and/or take-out and hours of operation. Some deliveries may be free.

    Website: docs.google.com/document

    Local Retail Service and Promotions Updates

    The Pullman Chamber of Commerce has created a Google Doc that provides updates on Pullman retail locations, including which stores are open or closed, protocols for shopping (such as in-store, delivery, curbside, or online), hours of operations, and any deals or promotions.
    Website: docs.google.com/document

    Pullman Radio

    Pullman Radio's website highlights a variety of community resources and provides daily updates.
    Website: pullmanradio.com

    Food Assistance

    Community Action Center

    The Community Action Center (350 SE Fairmont Road in Pullman) is offering curbside food assistance. If you are from a household in need of food assistance, you should begin to arrive at the center between 11 a.m.-1 p.m. on Wednesdays and 2-4 p.m. on Thursdays. 
    When you pull into the driveway, you will be greeted by someone who will check you in through your driver's side window. They will ask for your name, the number of people in your household, and any cultural or allergen restrictions. You will be directed to park in a numbered parking spot, and someone will bring you items from the pantry.
    The center will run this curbside assistance until 1 p.m. on Wednesdays and 4 p.m. on Thursdays.
    Website: cacwhitman.org
    Phone: (509) 334-9147

    Grocery Stores

    Safeway

    Safeway in Pullman offers online shopping and grocery pickup. There are also select delivery locations in the Pullman community.
    Website: local.safeway.com

    Walmart

    Walmart offers online shopping available with pickup. There are select delivery locations within the Pullman community.
    Website: grocery.walmart.com

    Dissmore's IGA

    Dissmore's will be providing free delivery of groceries for all customers from March 16 - April 15. Minimum orders are $25. They will also offer in-store pickup at no charge during this time. When placing your order, all fees will be waved. 
    Website: dissmores.com

    Transportation

    College Cabs LLC

    College Cabs is offering $9.95 delivery for anything from any store or restaurant in town if you place the order with that store. You must pay the vendor directly over the phone.
    This will be in effect until the State of Washington rescinds the state of emergency. They will still be operating 24/7 and will not be charging any hazard fees. Cabs are being wiped down after every fare and drivers are cleaning all high-contact areas.
    Website: facebook.com/MyCollegeCabs
    Phone: (855) 829-4487 

  • WSU Spokane Resources

    General Resources

    Greater Spokane Valley Chamber of Commerce

    Contains a collection of resources available to Spokane residents. This site will be updated as more resources are added. See below for specifics.
    Website: spokanevalleychamber.org/covid-19-information

    Innovia Foundation

    The COVID-19 Response and Recovery Funds will rapidly deploy resources to community-based organizations at the frontlines of the region’s coronavirus outbreak in Eastern Washington and North Idaho.
    Website: innovia.org/covid19

    Spokane Regional Health District

    Website: srhd.org

    COVID-19 Emergency Coordination Center

    Website: spokanecounty.org/4572/COVID-19

    The Fig Tree Resource Guide

    Website: thefigtree.org/connections/resources/2020-Covid-19.pdf

    Food Assistance

    Spokane and regional school districts

    Information and food pick-up locations are available through these school districts: Spokane Public Schools, Central Valley School District, East Valley School District, West Valley School District, Mead School DistrictCheney Public Schools, Medical Lake School District, Pullman Public Schools, Moses Lake School District, Coeur d’Alene Public Schools, Moscow School District.

    2nd Harvest

    Food banks are considered an essential service, like grocery stores, and can remain open during the COVID-19 pandemic. If you need food assistance, you can still visit your local food bank for help. Please call first, as some food banks are modifying their hours of operation to comply with social distancing recommendations. Click here to find your local food bank.
    Website: 2-harvest.org

    Utilities

    City of Spokane Water Department

    To help residents, the City has suspended late fees and water shut-offs for non-payment of City utility bills.
    Website: my.spokanecity.org/publicworks/water

    Comcast Xfinity

    Xfinity is offering eligible university students who live in their service areas and need internet service a Visa prepaid card worth about two months of internet service. No upfront fees, no installation costs. This offer is available to college students who live in households that are not already Xfinity customers through June 1.
    Website: xfinity.com/student

    Grocery Stores

    Check your local store to inquire about online ordering and delivery options.

    Food Delivery

    City of Spokane

    The City of Spokane announced they are reserving on-street parking in metered areas that allow citizens and delivery drivers to park for free for 10 minutes to pick up to-go orders. Bright yellow signs on parking meters will identify those free spaces designed to encourage and facilitate the adjustments local restaurants and retailers are having to make during this time. #OrderUpSpokane
    Website: spokanevalleychamber.org/covid-19-information

    Additional Links

    Spokane County Sheriff's Office

    Spokane County Sheriff Ozzie Knezovich said officials are also looking at suspending all evictions.
    Website: spokanecounty.org/1080/Sheriff 

  • WSU Vancouver Resources

    General Resources

    Greater Vancouver Chamber of Commerce

    Contains a collection of resources available to Vancouver residents. This site will be updated as more resources are added. See below for specifics. 
    Website: vancouverusa.com/covid-19

    Community Foundation of Southwest Washington

    Managed by the Community Foundation for Southwest Washington, this fund will provide flexible financial support to trusted nonprofit partners across our region who are responding to increasing needs as a result of the coronavirus (COVID-19).
    Website: cfsww.org/nonprofits/sw-washington-covid-response-fund

    Clark County Public Health

    Website: clark.wa.gov/public-health/novel-coronavirus

    Transportation

     

    Food Assistance

    WSU Vancouver and Community Food Pantries

    Website: studentaffairs.vancouver.wsu.edu

    Utilities

     

    Clark Public Utilities

    Disconnections have been suspended and no customers are without power or water. Any customer experiencing hardship should contact Clark Public Utilities.
    Criteria for payment assistance programs has been expanded and customers experiencing immediate financial crisis should call. But again, only vacant properties are being disconnected (when requested, for safety) – customers will not have power or water disconnected for any reason other than safety during this time of public health-recommended social distancing.
    In-person customer service is closed but phone, email and online options are available 24/7.
    Website: clarkpublicutilities.com

    Food Assistance

    Meals on Wheels

    For 50 years, Meals on Wheels People has been meeting the social and nutritional needs of older adults. They serve meals at a dozen dining centers in Multnomah, Washington, and Clark counties and volunteers deliver Meals on Wheels to homebound elderly.
    Website: mowp.org

    Takeout Delivery List

    List of takeout and delivery options that are currently offered in the Vancouver area.
    Website: vancouverusa.com

  • WSU Everett Resources

    General Resources

    WSU Everett Pandemic Community Resources

    Website: everett.wsu.edu/pandemic-community-resources

    Economic Alliance – Snohomish County

    Website: localsnoco.com/covid-19-business-resources

    City of Everett

    Website: everettwa.gov/2568/City-operations
    everettwa.gov/AlertCenter

    Utilities

    Everett Utilities Office

    Emergency ordinance to waive or defer certain utility late fees.
    Website: everettwa.gov/2561/COVID-19

    Transportation

    Public Transportation

    Emergency ordinance temporarily waiving Everett transit fares and emergency transportation service plan.
    Website: everettwa.gov/DocumentCenter
    everetttransit.org/AlertCenter

     

     

  • WSU Tri-Cities Resources

    General Resources

    Pasco Chamber of Commerce

    Website: pascochamber.org/covid-19-pandemic-resources.html

    Tri-City Regional Chamber of Commerce

    Website: tricityregionalchamber.com/member-news

    West Richland Chamber of Commerce

    Website: westrichlandchamber.org

    Tri-Cities Hispanic Chamber

    Website: tchispanicchamber.com

    United Way of Benton and Franklin Counties

    Website: unitedway-bfco.com

    Food Assistance

    2nd Harvest Tri-Cities

    Website: 2-harvest.org

    Tri-Cities Food Bank

    Website: facebook.com/tricitiesfoodbank

  • WSU Yakima County Extension Resources

    General Resources

    WSU Yakima County Extension

    Updates to services from the extension in response to COVID. 
    Website: extension.wsu.edu/yakima

    ​Yakima Health District

    Website: yakimacounty.us/2323/COVID-19

    Greater Yakima Chamber of Commerce

    Website: yakima.org/about/news/covid---19-resources

    Yakima County Development Association

    Information about COVID response by and for small businesses in Yakima.
    Website: chooseyakimavalley.com/covid19

    Yakima Herald

    News and updates on COVID in Yakima and on a national level.
    Website: yakimaherald.com/special_projects/coronavirus

    One America

    A compilation of COVID resources designed specifically for immigrants (documented and undocumented)
    Website: weareoneamerica.org

    Washington State 211 COVID call center and chat

    Website: wa211.org/news-and-information

    City of Yakima

    The City of Yakima’s hub for COVID updates and resources.
    Website: yakimawa.gov/media/news/category/covid-19

    Yakima Valley Community Foundation

    Website: yakimavalleycf.org/COVID-19Resources.aspx

    Transportation

    Yakima Transit

    Updates and tips regarding public transit. Yakima Transit continues to disinfect their vehicles on a daily basis.
    Website: yakimatransit.org

    Food Assistance

    Yakima Rotary Food Bank

    Compilation of food banks in the greater Yakima region.
    Website: yakimarotaryfoodbank.org

    Utilities

    Pacific Power

    Pacific Power has temporarily suspended nonpayment disconnections and late fees for our residential, commercial and industrial customers. If you are having trouble paying your bill, please let them know as soon as possible. 
    Website: pacificpower.net

    Additional Resources

    Yakima School District COVID response page

    Information on child care, food distribution and student learning in response to COVID.
    Website: yakimaschools.org/covid-19

    United Way of Central Washington

    Support for food insecurities, education interruptions, employment reductions, housing vulnerabilities, medical access, business disruptions.
    Website: 
    uwcw.org/covid-19-response